FAQ's
How do I start registration?
How do I start working?
What kind of software do I need?
Which credit card can I use?
Why am I having a payment problem?
Why can I not login to my account?
Do you accept PayPal?
Is it safe to enter my card number online?
Why did my credit card authorization fail?
What if I forget my password?
What if I want to change my password?
What if I forget my username?
Why have I not received any email from you?
What is a card ID number?
What is your refund policy?
How will I get my refund?
Why can't I see the video when I'm playing a video file?
Why can't I hear audio when I'm in the system?
Why did my Authentication fail?
Coupon codes
The coupon code I entered is not recognized
- A valid credit card
- One of the following supported web browsers
- Adobe Flash Player version 9 (Click here)
Login to the program by entering your email (this will be your username) and
password into the text boxes located in the upper right header
of the web site
or start by clicking here.
If you have not paid and registered yet, click here in order to start.
You will need Adobe Flash Player version 9.0 in order to start the program.
You can download Adobe Flash Player for FREE. Download Now!
- Visa
- MasterCard / EuroCard
- American Express
This problem may occur if you have tried to register beforehand and then
clicked on the confirm button more than once. To fix this problem please
login on the homepage,
remembering your email as your username and password
you used when registering.
You will then be taken to the payment screen to complete your payment,
re–enter your credit card details and click only once on the confirm button. You will then be able to view the product.
You may want to use an alternative credit card if this is at all possible.
Once you have registered with us you will receive a confirmation email
letting you know that your account has been activated.
If you have not received a confirmation email, first please
check your junk or spam mail as some email filters will send
confirmations emails there. If this is not the case, your username,
which is your registered email was entered incorrectly.
If you have received emails us and
still receive a message "Invalid user details" during
login then your password is incorrect.
Please click on the forget password link or visit the "forgot password" page and your password will be emailed to you.
PayPal will be available in the near future. For now, you can use the following credit cards:
Visa, MasterCard/EuroCard, and American Express.
You can safely enter your credit card number via our secure server, which encrypts all submitted information. Your credit card information will only be used in the payment process of your order.
There are some variables that can cause your credit card authorization to fail. Please verify your credit card number, expiration date, cardholder name, and Card ID number. Then log on and subscribe again.
Forgot your password? Fill in your username (e-mail account you have registered with),
to have your password sent to your registered e–mail address.
We invite you to change your password from time to time for your own privacy and security.
A message confirming the change will be sent to your mail, that appears in our records.
If you want to change your password now, please click here, and follow the instructions.
Your username is the e–mail address you registered with.
If you don't remember what e–mail you registered with,
please contact our support team at Help7laws@coachinginteractive.com. Do not forget to mention your
card ID number,
so we will be able to make sure your privacy is being protected
In order to ensure that you receive our
e–mails in your inbox and not in your spam or junk mail folder,
please add help7laws@mentorschannel.com to your address book and/or safelist.
We request your card ID number for your protection and privacy. It is a unique number that can only be found on your credit card.
Here's a sample of where to find your card ID number:
- For Visa or MasterCard, it's the 3 digits located on the back of the card.
- For American Express Cards, it's the 4 digits located on the front of the card.
See picture
We have put a lot of thought and effort into making our program the best it can be.
In fact we're so proud of it, that if you change your mind after having signed up,
we will refund all your money according to the Terms of use
Refunds will be applied to the credit card you used for payment,
and will show up as a credit on your monthly account statement.
First, you need to make sure you have Flash installed,
because the video player is a Flash movie. Download Now!
If you have Flash installed and videos still won't play:
- Try reloading the page. You do this by holding down the shift button on your keyboard and hitting the reload button on your browser.
- You may need to reinstall Flash on your computer
Step 1 is to uninstall any previous version of Flash
(uninstall directions). Then, you should download the
most recent version of the Flash Player and install it.
Download Now!
If the problem still persists, Please contact our support team by clicking
here or send mail to help7laws@mentorschannel.com
- Adjust the volume control on your computer and speakers.
- Adjust the volume control located in the lower right corner of the Video Player.
- Ensure that your headset is working and connected to the computer - if you use one.
Our online program is open to registered members only.
If you haven't registered yet – please click here.
If you are already a registered member, please try the following:
- Is the "Caps Lock" or "A" light on your keyboard on? If so, hit "Caps Lock" key before trying again.
Have you forgotten or misspelled your e–mail address or password?
- In the event that you cannot remember your password, you may recover your password by clicking here. Your password will be sent immediately to your registered mailbox.
- Still having trouble? Please contact our support team by clicking here or send mail to help7laws@mentorschannel.com
From time to time, we offer special discounts to groups, organizations or
individuals. A coupon code instructs our e–commerce system to display
the special offer.
If you have any coupon code, please enter it in the
registration page
and make sure to click the apply button near the coupon code,
in order to display the special offer
If our system doesn't recognize the coupon code you have entered,
please check the following:
our coupon code consists of two fields
separated by a hyphen in the middle.
Did you enter both fields of
the coupon correctly?
Did you click on the "Apply" button?
Another
possibility is that you may have entered a code that has expired.
When a coupon is correctly filled you will see the promotion appear
and the price or period of the
offer will change accordingly.
